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Services​
It's important to reach out when you need support. We've put together this list of services that you can go to for help with your mental health and wellbeing.
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The services marked with are Aboriginal Community Controlled Organisations or services specifically for Aboriginal and Torres Strait Islander people.
The services marked with are LGBTQA+ specific services.
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If you need help urgently, call EMERGENCY: 000
or your state mental health line:
WA
Call the Mental Health Emergency Response Line
Perth Metro residents: 1300 555 788; Peel residents: 1800 676 822
(24 hours, 7 days)
Rural WA residents:
1800 552 002
(4:30pm to 8:30am Monday to Friday, 24 hours Saturday, Sunday and public holidays).
NT
Call the Northern Territory Mental Health Line
1800 682 288
(24 hours, 7 days)
SA
Call the Mental Health Emergency Hotline
13 14 65
(24 hours, 7 days)
Qld
Call the Mental Health Access Line
1300 MH CALL
or 1300 642 255
(24 hours, 7 days)
NSW
Call the NSW Mental Health Line:
1800 011 511
(24 hours, 7 days)
Vic
Free counselling and support for people in Victoria:
1300 651 251 (24 hours, every day)​
Mental Health and Wellbeing Hubs
Free mental health and wellbeing support:
1300 375 330
(9am to 10pm weekdays, 9 am to 5 pm weekends)
ACT
Call Access Mental Health Triage Service:
1800 629 354 or 02 6205 1065
(24 hours, 7 days)
TAS
Call the Mental Health Service Helpline:
1800 332 388
(24 hours, 7 days
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QLife
National, online and phone service
Information and resources about LGBTI diversity and mental health, and support or referrals through telephone counselling or webchat.
Phone: 1800 184 527 (3pm-midnight)
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13YARN
National, online and phone service
Information and support for Aboriginal and Torres Strait Islander experiencing or know someone experiencing a crisis.
Phone available 24/7
Phone: 13 92 76
Brother to Brother
National, phone service
24-hour support line for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or other reasons.
This line is staffed by Aboriginal men, including Elders, who have lived experience in the issues that the line offers support for.
Phone: 1800 435 799 (24/7)
Kids Helpline
National, online and phone service
Information and support young people aged 5 to 25. Provide 24/7 online and phone counselling service.
Phone: 1800 55 1800
Yarning Safe'n'Strong
National, phone service
A counselling service for Aboriginal and Torres Strait Islander Peoples. YSNS is available to people and families who need to have a yarn with someone about their wellbeing.
Offers support with:
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Social and Emotional wellbeing
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Financial wellbeing
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Medical support including COVID-19 testing
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Drug and alcohol counselling and rehab services
Phone: 1800 959 563
Lifeline
National, online and phone service
Information and support for a person experiencing crisis. Phone available 24/7, lifeline text, online chat available nightly.
Phone: 13 11 14
Lifeline text: 0477 13 11 14
Headspace
National, various locations, online and phone services.
Information on mental health and LGBTI diversity, local LGBTI diversity, local LGBTQI groups and counselling, and online and telephone support and chat counselling through eheadspace. Psychology & Counselling services, information and resources. See their website to find your nearest headspace clinic.
Beyond Blue​
National, online and phone service
Information and support to help everyone in Australia achieve their best possible mental health. Telephone 24/7, daily webchat (between 3pm-12am) and email.
https://www.beyondblue.org.au/about-us/contact-us
Phone: 1300 22 4636
Mens Line
National, online and phone service
Free 24/7 help, support, referrals & counselling services for men via telephone, online and video.
Phone: 1300 78 99 78
1800Respect
National, online and phone service
24-hour support line for people impacted by sexual assault, domestic or family abuse. Confidential information, counselling and support service.
https://www.1800respect.org.au/
Phone: 1800 737 732
Sane Australia
National, online and phone service
Information and support for people affected by complex mental health issues.
Phone: 1800 18 7263 (Monday to Friday, 10am - 10pm AEST)
Suicide Call Back Service
National, online and phone service
Information and support for a young person experiencing crisis.
https://www.suicidecallbackservice.org.au/contact-us/
Phone: 1300 659 467
Australian Capital Territory
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Winnunga Nimmityjah: https://winnunga.org.au/
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Meridian
https://www.meridianact.org.au/
(02 6257 2855)
A Gender Agenda
https://genderrights.org.au/
(02 6162 1924)
New South Wales
Northern Territory
Aboriginal Medical Services Alliances Northern Territory
https://www.amsant.org.au/nt-map/
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NT Aids and Hepatitis Council (NTAHC)
https://www.ntahc.org.au/lgbti-living-well
Darwin: (8944 7777)
Alice Springs: (8944 7700)
Northside Health NT:
LGBTI Specialist Clinic: Visiting doctors specialising in LGBTI health provide a 3-day clinic on a monthly basis. www.northsidehealthnt.com.au
(08 7999 7448)
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Pandanus Medical Centre
Queensland
Queensland Aboriginal and Islander Health Council
https://www.qaihc.com.au/about/our-members
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Aboriginal and Torres Strait Islander Community Health Service Brisbane https://atsichsbrisbane.org.au/
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Queensland AIDS Council
https://quac.org.au/
Brisbane: (07 3017 1777 or 1800 177 434)
Cairns: (07 4041 5451 or 1800 88 44 01)
Yarns Heal
https://www.yarnsheal.com.au/
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Open Doors Youth Service https://www.opendoors.net.au/
(07 3257 7660)
QSpace
http://qspace.net.au/
(0437 013 710)
South Australia
Aboriginal Health Council of South Australia
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Nunkuwarrin Yunti of SA Inc
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SA Aboriginal Mental Health Support and Advice Line (Thirilli)
(1800 841 313)
SHINE SA
https://shinesa.org.au/
(8300 5300)
Bfriend
https://www.unitingcommunities.org/mental-health-counselling/lgbtiq-services-bfriend/
(08 8202 5190)
Tasmania
Tasmanian Aboriginal Centre
https://tacinc.com.au/
Working it Out https://www.workingitout.org.au/
(6231 1200)
Victoria
Victorian Aboriginal Community Controlled Health Organisation https://www.vaccho.org.au/om/
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Elizabeth Morgan House https://www.emhaws.org.au/
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Thorne Harbour Health
https://thorneharbour.org/
(03 9865 6700)
Zoe Belle Gender Collective
https://zbgc.org.au/
(0429 070 827)
Switchboard
https://www.switchboard.org.au/
(03 9663 2474)
Western Australia
Aboriginal Health Council of Western Australia: https://www.ahcwa.org.au/members
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Yorgum Healing Services:
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Wungening Aboriginal Corporation: https://www.wungening.com.au/
Sexual Health Headquarters (SHQ):
First Peoples Rainbow Mob WA: https://rainbowmob.jimdofree.com/
WAAC (Formerly WA AIDS Council)
(08 9482 0000)
Freedom Centre
https://www.freedom.org.au/
TransFolk of WA
https://www.transfolkofwa.org